Last Updated: November 2025

This Privacy Policy explains how Cell Devices (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or use our services. By using celldevices.co.uk, you agree to the practices described below.

1. Information We Collect

We collect only the information necessary to process orders, trade-ins, communication, and fraud prevention. This may include your name, email address, phone number, shipping or collection address, device details, IMEI numbers, transaction history, and any information you provide through contact forms or trade-in submissions. Payment information is processed securely by third-party providers and is never stored directly by us.

2. How We Use Your Information

Your data is used to process trade-ins, fulfil orders, arrange collections, provide customer support, verify device ownership, prevent fraud, and maintain accurate records for tax and legal purposes. We may contact you regarding your order, trade-in evaluation, or important service updates. Your information is never sold and is shared only with trusted service partners such as payment processors, couriers, and accounting systems, strictly for operational purposes.

3. Data Storage and Security

We store your information securely using encrypted systems and restricted access. All personal data is handled in accordance with UK GDPR regulations. We retain data only for as long as necessary to meet legal obligations and service requirements. You may request access, correction, or deletion of your data at any time by contacting sell@celldevices.co.uk.

4. Customer Rights

You have the right to access the personal data we hold, request corrections, withdraw consent where applicable, request deletion, and request copies of your information. You also have the right to object to certain types of processing. Requests can be made at any time using the contact information below.

5. Third-Party Services

Our website and operations may use trusted partners to process payments, deliver goods, verify devices, and analyse website traffic. These partners are required to protect your data and use it only for the purposes necessary to provide their services. We do not permit third parties to use your information for marketing or unrelated activities.

6. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page.

7. Contact Us

For privacy-related requests or questions, contact us at:
sell@celldevices.co.uk
Cell Devices, Guildford, United Kingdom.

Cookies Policy

Last Updated: November 2025

This Cookies Policy explains how Cell Devices uses cookies on celldevices.co.uk. By continuing to browse or use our site, you consent to the use of cookies as described below.

1. What Cookies Are

Cookies are small text files stored on your device by your web browser. They help websites function correctly, load faster, remember preferences, and analyse how visitors use the site.

2. How We Use Cookies

We use cookies to support the essential operation of our website, improve loading speed and performance, remember user preferences, and analyse site usage to help us improve our services. Cookies also enable secure areas of the site, such as booking trade-ins or submitting forms. Some cookies may be placed by third-party services integrated into the website, including analytics and payment gateways.

3. Managing Cookies

You may disable or delete cookies through your browser settings at any time. If cookies are disabled, some features of the website may not function correctly, including forms, login systems, and interactive tools such as the trade-in calculator.

4. Consent

By using our website, you acknowledge that cookies may be stored on your device. A cookie banner may appear to allow you to accept or adjust cookie preferences. Continued use of the site is considered acceptance of our cookie usage.

5. Updates to This Policy

We may update this Cookies Policy occasionally. The latest version will always be available on this page.