Sell your broken phone for cash
Cracked, won't turn on or water damaged? We buy phones in almost any condition. See what yours is worth in about two minutes, no obligation.
⚡ Just a few quick questions
Select device
Pick your phone to get started.
Pick it if you know it: more storage usually sits nearer the top of the range. Not sure? Leave it and we'll check.
Questions first? Message us on WhatsApp.
What would you like to do?
No commitment. Choose what works for you.
Broken or damaged? You'll likely get more here than anywhere else.
Condition
A few quick questions so we can give you an accurate offer.
Does the phone have any faults or damage?
If any part of the phone requires replacement, select "Has faults or damage". Light cosmetic wear from normal use does not count.
How does the phone look?
Tap the closest match. Your choice will show a tick.
See condition examples
Match your phone to the closest example.
Common faults
Other faults
Apart from the faults, how does the rest of it look? * Required
What's your battery health? * Required
Choose the capacity shown in Settings, or Not sure.
Where do I find battery health?
Settings → Battery → Battery Health & Charging → Maximum Capacity.
Draining fast, shutting down or getting hot? Choose Has faults or damage above too, even if battery health is high.
Best done before you send it. iPhone: Settings → your name → Sign Out. Samsung/Google: remove the Google account. Screen dead, or it won't turn on? Remove it at icloud.com (Find Devices → Remove), or give us the passcode when we check it (only so we can test it, never for anything else).
It must be your own phone. Most locks come off with your help in a few minutes, that's how you keep the full offer.
Some phones are locked to the network they were bought from (EE, O2, etc.). Not sure? Pop in another network's SIM, or check with the original provider.
A phone locked to one network is worth less to the next owner, so the range drops by 10%. Unlock it first (often free from the original network) and you get the full price.
A blacklisted IMEI can't be used on UK networks. Not sure? Dial *#06# for the IMEI and check it (e.g. on CheckMEND or with the original network).
If it's your own phone and a network or an insurer has blocked it, we may buy it for parts. Not sure? Check the IMEI on CheckMEND first, a clean result gets you the normal price.
If it has been recovered and the report cleared, check the IMEI on CheckMEND and message us.
The iPhone 7 and 8 range has no trade in value with us any more, but we'll still take it off your hands and recycle it responsibly, free of charge. Send your details and we'll send you a free Royal Mail Tracked 48 label.
If the lock is removed: full estimate above. If it stays locked: a parts price, we buy your own locked phone for parts only.
With no display we can't test it until it's with us. We can usually unlock it with your passcode when we check it (only so we can test it), or you can remove it from your iCloud account (icloud.com → Find Devices → Remove) and we'll wipe it.
We check the IMEI when it arrives. If it turns out to be blocked by a network or insurer, we can only offer a parts price.
A blocked phone can't be resold as working, so there's no automatic price. If it's your own phone we may buy it for parts, send your details and we'll quote you directly.
We never buy a phone that has been reported lost or stolen, so there's nothing more to do on this quote and nothing will be sent. If the report is cleared later, start a new quote and we'll check the IMEI then.
A typical range for this model. We confirm your offer by email once you've filled in the short buying form.
If the phone matches what you've told us, your offer is inside this range: towards the top for the best of its grade, towards the bottom for more wear or a weaker battery within what you told us. If we find something different, we show you exactly what and you decide.
How we worked this out
Choose a refurbished device
Tap a device to select it. Any estimated trade in credit is shown below its price.
How would you like to do the trade?
Review your device and answers
Your details
We email your personal form link so you can continue when ready.
Compare trade in credit (optional)
Trade in and get
When you trade toward one of our refurbished phones, we can give you more back.
Happy with cash? Use the enquiry form above.
Details saved
Tap below, your details are prefilled, just hit send.
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Common questions