How Our Trade-In Process Works

Start by using the trade-in calculator at the top of the page to get an average estimated value for your device.

Then submit the quick form with your exact model and condition to receive a personalised offer. Our pricing is based on real market data, and from form submission to final confirmed offer can take up to 24 hours.

Once your device arrives by post or is collected locally, our technicians carry out a fast, professional 25-point inspection to verify its condition and functionality.

If everything matches the details you provided, your offer is confirmed. If there are any differences, we’ll contact you with a revised quote before moving forward.

After inspection, payment is issued quickly by bank transfer or cash on collection. Local collection is available within 20 miles of Guildford for a £30 non-refundable fee and includes instant payment after a short on-site test.

Postal customers are paid shortly after evaluation. The process is designed to be simple, transparent, and fast from start to finish.